FAQs
1. How do I place an order?
Simply browse our store, add your favorite products to the cart, and complete checkout with secure payment options.
2. How long will my order take to arrive?
Orders are usually processed within 2–5 business days. Delivery time depends on your location and supplier:
-
Domestic (India): 7–12 business days
-
International: 10–20 business days
(We’ll provide tracking details once your order is shipped.)
3. Do you offer free shipping?
Yes! We offer free or discounted shipping on selected products. Check the product page for details.
4. How do I track my order?
Once your order is shipped, you’ll receive an email with a tracking number. You can use it to track your package anytime.
5. What payment methods do you accept?
We accept all major payment options including Credit/Debit Cards, UPI, Net Banking, and Wallets.
6. Can I cancel or change my order?
Orders can only be cancelled or modified within 24 hours of purchase. After that, they may already be processed by our suppliers.
7. What if I receive a damaged or wrong product?
We’re sorry if this happens! Please contact us within 7 days of delivery with your order details and photos, and we’ll arrange a replacement or refund.
8. Do you have a return policy?
Yes, we offer a 7-day return policy on most products. Please check our Refund Policy page for complete details.
9. Are my payments secure?
Absolutely ✅ All payments are processed through secure, encrypted gateways, so your details are safe with us.
10. How can I contact customer support?
You can reach us anytime at:
📧 support@revonkart.com
📱 Or via our Contact Us page